Privacy Policy

Last updated: January 1, 2023

Introduction

21 Saints® Clothing, 2 Piece Set, Dress, Pants (“21 Saints“, “we“, “us“, or “our“) respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or tell us about yourself, why we collect it, what we do with it, who we share it with and how long we keep it.

This Privacy Policy applies to personal information we collect when you use or access our website, mobile applications, or otherwise interact with us. By visiting 21saints.shop or using our services, you agree that your personal information will be handled as described in this policy.

Your privacy matters to us, so please do take the time to get to know our practices — and contact us if you have any questions.

Information We Collect

We collect personal information — data that can uniquely identify an individual, such as full name, address, phone number, email address, or other personal information relevant to providing our service to you.

We collect this information in a few different ways:

Information you provide to us directly: We ask for certain information to provide our services and improve your customer experience, such as your name, email address, phone number, birthday, location, payment information, sizing information, preferences and interests. We collect this information in various ways, such as when you place an order, sign up for our emails, interact with us on social media, participate in a contest or promotion, fill out a survey, or otherwise communicate with us.
Information we collect automatically: We collect some information automatically as you use our services, such as your IP address, device type, browser type, operating system, referral URLs, information about your use of our website, and cookies. We collect this information by using technologies like cookies, web server logs, web beacons, tracking pixels, and other technologies.
Information we get from third parties: Occasionally we receive information about you from other sources, such as when you authorize a third-party app or website to access your 21 Saints account or participate in a 21 Saints co-sponsored event. We also work with third parties who provide us with supplemental information about you for research, marketing, and advertising purposes.

How We Use the Information We Collect

We use the information we collect for a variety of purposes, which are outlined below:

To provide products and services: We use your information to take and handle orders, deliver products and services, process payments, communicate with you about orders and provide customer support.
To improve our products and services: We use your information to customize your experience with 21 Saints, make improvements to our website and tailor it to your needs and interests.
To communicate with you: We use your information to send confirmation emails, newsletters, inquiries or feedback you share with us. We may also contact you with information and offers from 21 Saints. You can control marketing communications in your account settings.
For advertising: We use information we collect to display ads about products and services we think may interest you. For example, if you view or purchase certain products or services, we may serve ads for similar products and services that we think you will like.
To protect our interests: We use your information when needed to detect, prevent and respond to fraud, intellectual property infringement, violations of our terms or policies, or other harmful activity. We also use information for loss prevention and to collect debts owed.
With your consent: We use information as directed by you and per your consent, such as when linking your social media account with your 21 Saints account.
To comply with legal obligations: We use your information when we have a legal obligation, such as complying with regulatory obligations.

How We Share Your Information

We share your personal information in the following ways and for the following reasons:

Service providers: We share your information with service providers who help us operate, provide, improve, deliver, customize, advertise, analyze, and understand our services. This allows delivering orders, processing payments, hosting data, providing customer service, sending emails and push notifications, assisting with advertising and marketing, and other tasks which help serve you.
Business transfers: If we’re involved in a reorganization, merger, acquisition, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred as part of that deal.
Lawful requests: We may be required to disclose user information pursuant to lawful requests, such as subpoenas, court orders or legal process. We may also need to comply if required by applicable laws.
To protect rights and safety: We may share your information when we believe it is necessary to prevent harm or loss, investigate fraud, abuse or illegal activity across our services, exercise or protect legal rights (including intellectual property rights), or comply with a legal process, such as a subpoena.
With your consent: We share your information other than as described in this policy if we have your consent to do so.

We do not share or sell your personal information with third parties for their marketing purposes without your explicit consent.

Your Choices & Rights

You have certain choices when it comes to managing your privacy settings and controlling how your information is collected and used.

Accessing and Updating Your Information

You can access, review, and update certain account information by logging into your account settings and profile. If you wish to deactivate your account, please email us at [email protected]. Please note that even after your account is deactivated, we may retain certain information to meet our legal obligations, resolve disputes, enforce agreements, and similar purposes permitted by applicable law.

Managing Marketing Emails

You can manage your receipt of marketing and non-transactional communications by clicking the “unsubscribe” link located on the bottom of any 21 Saints marketing email. Additionally, you may update your email preferences in your account settings. Please note that even if you opt out of marketing communications, we may still send you important information related to your account, orders, and purchases with us.

Cookies and Online Tracking

Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser settings. Please note that doing so may impact the availability and functionality of 21 Saints services.

Your browser or device may allow you to control online tracking by adjusting settings related to cookies, advertising identifiers, and other tracking technologies. You can also opt out of interest-based advertising through settings or using industry choice mechanisms.

Do Not Track

Some Internet browsers include the ability for users to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, 21 Saints does not process or respond to “Do Not Track” signals.

Promotional Communications

You may opt out of receiving promotional emails from 21 Saints by following the instructions in those emails or by updating your email preferences in your account settings. If you opt out, we may still send you non-promotional communications, such as order confirmations or customer service notifications.

Mobile Push Notifications

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

California Privacy Rights

If you are a California resident, you may have certain additional rights under the California Consumer Privacy Act (CCPA). These include:

The right to know the categories of personal information we collect, use, and disclose about you; the categories of sources of such information; the business or commercial purposes for collecting your personal information; and the categories of third parties we share/disclose personal information with.
The right to request a copy of the specific personal information we collect about you.
The right to request deletion of the personal information we collect or maintain.
The right to opt out of personal information sales, if applicable. 21 Saints does not sell your personal information.
The right not to receive discriminatory treatment for exercising your CCPA rights.

To make a request under the CCPA, please contact us as outlined in the Contact Us section below. We will verify requests by matching request details with information associated with your account. Government identification may be required. We cannot respond to requests through unauthorized third parties. We do not discriminate based on CCPA requests.

How We Protect Your Information

We take seriously the security of your personal information and use reasonable physical, technical and administrative safeguards to protect it. However, no method of transmission over the Internet or data storage system can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We limit access to personal information to authorized employees, contractors and agents who have a legitimate need to access such information for our business purposes.

Data Retention

We store the information we collect for as long as it is necessary for the purpose for which we originally collected it. We will retain and use your information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements. Our retention periods are consistent with applicable laws. When we no longer have a legitimate purpose to retain your information, we securely delete or destroy it.

Updates To Our Privacy Policy

We may occasionally update our Privacy Policy as necessary to comply with applicable law and reflect any new practices. Whenever we revise the Policy in a material way, we will update the “last updated” date at the top of this page. New versions of this policy will take effect immediately after being posted. We encourage you to periodically review this page for the latest information on our privacy practices.

International Data Transfers

We are a U.S. company and all data infrastructure is located in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we share it as described in this Policy. When we do so, we transfer, process and store your information in compliance with applicable data protection laws. Regardless of where your information is collected, we apply protections under this Policy. By using our services or providing your information to us, you agree to the transfer, storage and processing of your information in the United States.

Children’s Privacy

Our services are not directed to children under age 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information from our systems. Contact us if you believe a child has submitted personal information, and we will work to delete it.

How to Contact Us

If you have any questions about our Privacy Policy or information practices, you can reach our Data Protection Officer at:

Email: [email protected]

Phone: 1-800-123-4567

Changes to our Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any changes, we will change the “Last Updated” date above. If modifications are material, we will provide notice by email or through the Services. Your continued use of the Services confirms your acceptance of the modified Privacy Policy. We encourage you to review this Privacy Policy regularly for any changes.